EPAI : European Plan (no meals)
CPAI: Continental Plan (only breakfast)
MAPAI: Modified American Plan (only breakfast and dinner)
Plus applicable taxes ( GST @18% )

BANK DETAILS

HDFC BANK

Favouring: Neeralaya
 Cottages
Bank: HDFC Bank Kullu

A/c #: 50200028576512
IFSC code: HDFC0001737

GENERAL POLICIES

• All rates are subject to change without notice.
• Rooms are booked and confirmed upon receipt of 50% advance deposit
• Check-in 2:00pm /Check-out time 12 Noon.

CANCELLATION POLICY

• If intimation is received 30 days or more before the arrival of the guest, we will refund 80% of the advance payment.
• In case request for cancellation of reservation is received between 29 and 15 days before the date of arrival of the guest only 50% of the advance received will be refunded.
• Any cancellation request received less than 15 days prior to guest arrival there will be NO refund of the advance received.
• In case of premature departure, due to last-minute changes, 50% of the advance paid for the days not availed will be forfeited.
• During the peak season dates as mentioned below; Any change/rescheduling is treated as a cancellation, however if we are able to sell the space to another guest, we will use the advance sent as an advance for the rescheduled dates.
• In case of any natural calamities we cannot be held responsible and cancellation policy will prevail.
• If booking deposit received is less than 50% of the total package cost, the full amount deposited will be forfeited in case of any cancellation.

PAYMENT TERMS

50% of the total bill will be in advance and balance will settled by or before the time of check-out.
Any payments received by credit card will be charged a 2% surcharge.